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This information can be difficult to gather from an application’s logs due to the diverse nature of devices, browsers and networks used to access an application. A user would need to take dozens of manual steps. A HAR file gives them a one-click option to share diagnostic information with another party. The file is also standard, providing the developers, support teams, and administrators on the other side of the exchange with a consistent input to their own tooling. This minimizes the frustrating back-and-forth where teams try to recreate a user-reported problem, ensuring that everyone is, quite literally, on the same page.